Sunday, 27 November 2011

Barriers to communication in my workplace


Barriers to communication are things people say or do that are obstacles to good conversation or good interpersonal interaction. They are hurdles that do not bring discussion satisfaction.

Communication barriers can pop-up at every stage of the communication process and have the potential to create misunderstanding and confusion. To be an effective communicator with sharp skills and to get your point across without misunderstanding and confusion, your goal should be to lessen the frequency of these barriers at each stage of this process with clear, concise, accurate, well-planned communications.

One of the barriers to Communication experienced in my workplace is communicating with the manager. He is an individual possessing a great deal of emotions, - more negative than positive, most stemming from family issues, and this is very difficult to surmount. Whenever we need to seek his assistance in carrying out day-to-day activities, such as returning a call, setting up meetings, dealing with queries’, he responds with a lot of jargon and is highly ambiguous. His first way of solving mistakes is by firing, and because of his unapproachable character, we experience an immense feeling of fear whenever we are called to confront him.
In dealing with this problem, we communicate with him via emails. This process takes an unusually longer period with a lot of delayed feedback to prospective businesspersons as well as clients.

Another barrier affecting the communication process in my job place is a clash in personality. The company’s Accountant is intolerable of flaws and hindrances in job performance owing to his experiences acquired from previous employment in numerous foreign countries. He expects his subordinates to always understand, and take initiative. However, this is seemingly difficult for us, since most of our duties are inadequately explained and therefore difficult to understand.
Because of his callous and appalling nature, we are often fearful of his response when completing duties for his perusal.

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